Before you contact tech support with that gnarly problem involving a simple problem that is easily solved by searching the vendor’s knowledge base, my best advice is this:
READ.
THE.
FUCKING.
MANUAL.
I know. I know, little one. Reading is so very, very hard, what with the vast resources of the interwebs a single click away, and oh, the distractions of the ‘gram, and hey, did you hear what Celebrity X did? How could any software vendor or support person dare to suggest such a painful, heinous thing?
Grow the fuck up.
Show some semblance of trying. You’ll reap the rewards if you ever do contact tech support.
Coffee and Fury 